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FAQs


Staircases come in many shapes and sizes varying over the UK and we have a wide range of solutions to suit the vast majority of cases. This is why we send out a qualified surveyor to your home, free-of-charge, to asses your particular staircase and identify the perfect stairlift solution for you.


Prices for straight staircases start at £1,200. Our policy is to have completely transparent pricing and, unlike many stairlift companies, we are very happy to give you a price over the telephone. We will also be happy to send out a technical surveyor to your UK property to measure your staircase and carry out a detailed survey. Your surveyor will provide you with a written quotation so you can make your decision. This service is completely free and you are never under any obligation to buy from us.


Installation for a straight stairlift usually takes place within few days. We can often provide next day installation if required.


Absolutely not. Our stairlifts fit to the staircase rather than the wall, so there’s minimal disruption to your home. Your installer will leave your home just as clean and tidy as they found it.


We have a range of options to suit individual requirements and accommodate various disabilities. Our ‘perch’ stairlift, for example, will allow you to stand instead of sit.


All our stairlifts are simple and easy to use. During the installation, your installer will take time to fully demonstrate how your stairlift works and make sure you are completely happy.


Our stairlifts are quiet and the smooth start and stop mechanism ensures you glide effortlessly up and down the stairs. We don’t use noisy and messy cable-hauled or chain lifts.


Our stairlifts are extremely reliable and are manufactured to the world’s highest standards to give life-long service. Our lifts come with a free, full standard warranty of twelve months parts and labour. This is usually extendable up to five years giving you complete peace of mind.


Yes it will. Every StayHome stairlift is powered by a maintenance-free DC battery pack, which ensures the lift will continue to work for a limited number of trips even in the event of a power cut.

Please call us on 0800 652 9562 for a Free Home Assessment